Description

Features:
1. Full-snap front
2. Material: 100% Poly wool
3. Stitched team or player name and numbers
4. Lapel collar & Fabric lining
5. Two front pockets & Two interior slip pocket
6. Rib-knit cuffs and waistband
7. Midweight jacket suitable for moderate temperatures
8. Machine wash, tumble dry low (natural air drying recommended)
9. Imported
10. Non-alcoholic Available For Wiping or Washing

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Shipping Policy

1. Worldwide Shipping Coverage

EMBALO BUSINESS, SOCIEDAD LIMITADA provides worldwide shipping services through frakasy.com. We accept orders for destinations where delivery service is available. Shipping availability may depend on carrier coverage, address accuracy, customs requirements, local delivery conditions, and temporary logistics restrictions. If an order cannot be delivered to a specific destination, we may contact the customer by email to confirm the issue, request updated information, or cancel and refund the affected order when necessary.

2. Order Processing Time

Orders are usually processed within 1-4 business days after payment is successfully received and confirmed. Business days do not include Saturdays, Sundays, or public holidays. Processing time includes order verification, payment review, product preparation, packing, and handover to the shipping carrier. During peak seasons, holidays, severe weather, or unexpected warehouse delays, processing may take longer than usual.

3. Shipping Fees, Free Shipping, and Delivery Time

Shipping fees, free shipping thresholds, and estimated delivery times are shown below. Delivery time starts after the order has been processed and handed over to the shipping carrier.

United States: The shipping fee is $5.99 USD. Free shipping applies to orders of $130.00 USD or more. Estimated delivery time is usually 7-12 business days after shipment.

Europe: The shipping fee is $10.99 USD. Free shipping is not currently available for this region unless specifically shown at checkout. Estimated delivery time is usually 8-15 business days after shipment.

Other worldwide regions: The shipping fee is $13.99 USD. Free shipping is not currently available for these regions unless specifically shown at checkout. Estimated delivery time is usually 10-20 business days after shipment.

The final shipping fee and any available shipping benefit will be shown at checkout before payment is completed. Estimated delivery times are provided for reference only and may vary due to carrier workload, customs inspection, local delivery conditions, weather, holidays, or other circumstances beyond our control.

4. Shipping Carriers and Logistics Partners

We work with third-party logistics carriers and shipping service providers to deliver orders. Depending on the destination and shipping route, packages may be handled by international carriers, regional carriers, postal services, local delivery companies, or last-mile delivery partners. The carrier shown in tracking information may change during transit when a package is transferred between logistics providers.

5. Order Tracking

After your order has been shipped, tracking information will usually be sent to the email address provided at checkout. Tracking updates may take 48-72 hours to appear after the package is handed over to the carrier. Customers can use the tracking number to check package movement, delivery progress, and carrier updates through our Order Tracking page. In some cases, tracking may show limited movement while the package is waiting for carrier scanning, customs clearance, transfer processing, or local delivery handling.

6. Delivery Address and Customer Responsibility

Customers are responsible for providing a complete, accurate, and deliverable shipping address at checkout. Please carefully check the recipient name, street address, apartment or unit number, city, state or province, postal code, country, phone number, and email address before submitting the order. EMBALO BUSINESS, SOCIEDAD LIMITADA is not responsible for delivery failure, delay, return, loss, or additional shipping cost caused by incorrect, incomplete, outdated, or undeliverable address information provided by the customer.

7. Address Changes After Ordering

If you notice an address error after placing an order, please contact us as soon as possible at [email protected]. We will try to assist before shipment, but address changes cannot be guaranteed once the order has been processed, packed, shipped, or transferred to the carrier. If a package is returned due to customer-provided address issues, the customer may be responsible for additional reshipping fees, return shipping fees, or other carrier-related costs where applicable.

8. Customs Duties, Taxes, and Import Fees

For orders delivered within the United States, customs duties and import taxes are not applicable under our current U.S. domestic delivery scope. For orders shipped to Europe or other worldwide regions, customs duties, VAT, GST, import taxes, brokerage fees, clearance charges, or other government fees may be charged by the destination country or region. These charges are not included in the product price or shipping fee unless clearly stated at checkout and are generally the responsibility of the customer unless applicable law requires otherwise.

9. Damaged, Lost, or Delayed Packages

If your package arrives damaged, please contact us at [email protected] within 48 hours of delivery. Please include your order number, photos of the damaged product, photos of the outer packaging, photos of the shipping label, and any other information that may help us review the issue with the carrier. We may request additional photos, videos, or details before providing a solution.

If a package appears lost or has not updated for an unusual period, please contact us so we can help review the tracking status. We will coordinate with the carrier or logistics provider where possible, but final investigation time may depend on carrier procedures. EMBALO BUSINESS, SOCIEDAD LIMITADA is not responsible for delays caused by weather, customs, carrier service interruptions, incorrect addresses, public holidays, force majeure events, or other circumstances outside our reasonable control.

Return and Refund Policy

1. Return Request Period

At EMBALO BUSINESS, SOCIEDAD LIMITADA, we want customers to clearly understand our return and refund terms before placing an order through frakasy.com. If your item is eligible for return, you must contact us at [email protected] within 30 days of receiving your order. Return requests submitted after 30 days of delivery may not be accepted. To help us review your request, please include your order number, the email address used at checkout, a clear explanation of the issue, and photos or videos where applicable.

2. Custom Jersey Return Rule

Because we sell custom jerseys, customized items are made or prepared according to the customer’s selected name, number, size, color, design, player style, team style, or other personalization details. For this reason, custom jerseys are not eligible for return, exchange, or refund for non-quality reasons. This includes, but is not limited to, change of mind, wrong size selected by the customer, incorrect personalization details submitted by the customer, color preference, style preference, delayed use plans, or no longer needing the item.

3. Eligible Return or Refund Situations

A return, replacement, or refund may be reviewed if the item arrives damaged, defective, incorrectly printed compared with the confirmed order details, or significantly different from the product ordered. If any of these issues occur, customers must contact us at [email protected] within 48 hours of delivery and provide the order number, clear photos or videos of the issue, the outer packaging, and the shipping label where applicable. Minor color differences caused by screen display settings, lighting, photography, fabric batches, or production differences are not considered defects. Small measurement differences may also occur due to manual measurement or garment production tolerance and are not considered quality issues unless the difference is clearly unreasonable.

4. Return Conditions

For approved returns of non-custom clothing items, the item must be clean, unwashed, unaltered, and in resalable condition. Customers may try the item on indoors to check the size and fit, but the item must not show signs of extended wear, outdoor use, washing, stains, odors, damage, modification, or improper handling. Any original packaging, tags, accessories, or included items should be returned where possible. If a returned item affects resale condition or does not meet these requirements, we may refuse the return, reduce the refund amount, or send the item back to the customer where permitted by applicable law.

5. Return Process

Before sending any item back, customers must contact us at [email protected] and wait for return instructions. Please do not return an item without approval. Unauthorized returns may not be accepted or refunded. After we receive your request, we may ask for photos, videos, order details, or other supporting information. If the request is approved, we will provide return instructions, including the return address and any required steps. The customer must follow the provided instructions to avoid delay or rejection of the return.

6. Return Shipping Cost

If the return is caused by our error, such as a confirmed defective item, damaged item, or wrong item sent, we will provide a reasonable solution, which may include replacement, refund, or return shipping support after review. If a return is approved for a customer-related reason where applicable, the customer is responsible for the return shipping cost. Original shipping fees are generally non-refundable unless the return is caused by our confirmed error or required by applicable law.

7. Refund Review and Refund Time

After we receive and inspect the approved returned item, we will notify the customer whether the refund is approved or rejected. If approved, the refund will be issued to the original payment method used at checkout. Refunds are usually returned to the original account within 7 business days after refund approval, depending on the payment provider, card issuer, or bank processing time. We do not issue refunds to a different card, account, or payment method for security reasons.

8. Order Issues, Payment Disputes, and Contact Information

If you believe there is a problem with your order, please contact us first at [email protected] so we can review and resolve the issue directly. To support a fair review, please provide your order number, tracking information, photos, videos, and a clear description of the problem. Orders paid by card or other supported payment methods are processed through secure payment services. Filing a payment dispute without contacting us may delay the resolution process because we may need to provide order records, shipping records, customization details, communication records, and policy evidence to the payment provider.

Custom Black Royal-Orange Bomber Full-Snap Varsity Letterman Lapel Collar Byron Jacket

Description